AI disclosure and recording consent setup

Use clear language that tells callers they are speaking with an AI receptionist and how the call may be handled.

Recording should be enabled only when there is a lawful basis, appropriate caller notice, and a clear retention purpose.

Callers who ask for a person, decline recording, or raise sensitive topics need a transfer, callback, or alternate path.

Consent rules vary by jurisdiction and call type. Customers should confirm requirements for the business location and caller locations.