Troubleshoot calendar, CRM, and webhook updates

Confirm whether the call completed, transferred, failed, or ended before the workflow reached the integration step.

Calendar and CRM updates can fail when the call did not capture a required field such as name, email, service type, location, or time preference.

Reconnect the destination tool if a calendar, CRM, ticketing tool, Slack workspace, or webhook credential changed.

If an external tool is unavailable, the workflow should still preserve a call summary so a human can complete the follow-up.