Export or delete call data

Export and deletion requests should come from an authorized account owner or admin so caller records are not released to the wrong person.

Specify whether the request concerns recordings, transcripts, summaries, extracted fields, CRM updates, support tickets, or billing records.

Retention rules may already delete or limit some records. Confirm the configured retention period and any legal hold or billing requirement before deletion.

If call data was sent to a CRM, calendar, ticketing tool, or webhook destination, that connected system may need its own export or deletion process.