Test your AI receptionist before launch

Test the most common call types: new lead, appointment request, support question, existing customer, after-hours call, and general inquiry.

Try missing required fields, unclear caller intent, no available calendar slots, invalid service area, disconnected fallback number, and caller refusal of recording.

Check transcripts, summaries, tags, CRM notes, calendar events, tickets, alerts, and callback tasks. The call is not complete until the after-call record is usable.

Name one operating owner who approves greeting, disclosure, qualification questions, escalation rules, and launch timing.